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Support Center
Hello, how can we help you ?
Prosikshya allows students to browse through a list of qualified tutors via search tool, choose one that suits their needs and schedule tutoring sessions with them. Tutors can also register on the platform, create a profile, and offer their services to students.
Prosikshya offers a variety of tutoring services, including academic tutoring for subjects such as math, science, and languages, test preparation for standardized exams such as SAT and GRE, and career coaching for professional development.
Yes, the tutors on the platform are thoroughly vetted to ensure they have the qualifications and experience necessary to provide effective tutoring services.
The tutoring sessions can be conducted either online or in-person, depending on the preference of the student and tutor.
The fees for tutoring services are determined by the tutor and can vary depending on the level of experience, subject, and length of the tutoring session.
Yes, there is a trial period or money-back guarantee for the tutoring services. However, the specifics vary by tutor, so it’s best to confirm directly with the tutor about their trial and payment policies after booking. Session booking is absolutely free with the tutor. Make sure to contact the tutor regarding the tutoring service and payment after booking is made. There is no fee from the platform as well.
Yes, students can choose their own tutor on the platform based on their qualifications, experience, and availability
There is usually no limit to the number of tutoring sessions a student can book on the platform, but this may vary depending on the tutor’s availability.
Students can pay tutors in cash at the end of each tutoring session or transfer the agreed-upon payment amount directly to the tutor’s bank account. Students may use other secured online payment like eSewa, Khalti, Prabhupay etc. It’s important to establish clear communication with the tutor regarding the preferred payment method. Make sure to agree upon the specific details. We will integrate robust payment system on our platform very soon.
You can connect with a tutor via chat or phone as well. Typically, the tutor’s phone number becomes available on contact details column after you’ve made a booking for a tuition session. This allows you to communicate directly with the tutor through phone calls, in addition to chat, for scheduling sessions, discussing topics, or addressing any concerns you may have about the tutoring process.
Step 1: Sign in or sign up as a student.
Step 2: Browse the available tutors by searching for the subject you’re interested in.
Step 3: Select the tutor you want to book based on their profile, teaching style, and availability.
Step 4: Click Book a tuition tab; then choose the session date (Starting date and ending date), Choose the time frame ( Start time and Ending Time; Choose time that is mentioned available on tutor’s profile; and give a time frame of at least 2 hours range such as 6:00pm to 8:00pm), then select days and that must be matched with the tutors available days.
Step 5: Click Show availability and it will show you the available time slots of the tutor. Availability does not show up if your time slots doesn’t match with the tutor’s.
Step 6. Select the time slot, click save and continue, click save and continue again if you book this class for yourself. Then click complete booking. Now booking is confirmed. You can make a phone call to tutor directly after your booking is complete. You can find tutor’s contact details on his/her profile page.
Step 2: Browse the available tutors by searching for the subject you’re interested in.
Step 3: Select the tutor you want to book based on their profile, teaching style, and availability.
Step 4: Click Book a tuition tab; then choose the session date (Starting date and ending date), Choose the time frame ( Start time and Ending Time; Choose time that is mentioned available on tutor’s profile; and give a time frame of at least 2 hours range such as 6:00pm to 8:00pm), then select days and that must be matched with the tutors available days.
Step 5: Click Show availability and it will show you the available time slots of the tutor. Availability does not show up if your time slots doesn’t match with the tutor’s.
Step 6. Select the time slot, click save and continue, click save and continue again if you book this class for yourself. Then click complete booking. Now booking is confirmed. You can make a phone call to tutor directly after your booking is complete. You can find tutor’s contact details on his/her profile page.
Absolutely not. There are no fees or costs for using the platform to book a session. If you’re satisfied with the tutor after your trial session, you can proceed with payment directly to the tutor. Please note, you only pay the tutor for their session — the platform does not charge any booking or service fees. For more details, please refer to our terms or contact customer support.
Our platform allows students to book tutoring sessions without any payment. You can choose a tutor, select a time, and book a session at no cost. Payment will be arranged directly between you and the tutor once the session is completed. The platform does not charge any fees for booking or for using its services.
We believe in making education accessible for all, so we offer our platform at no cost (no joining fee, no membership fee, no fee at all) to tutors and students. You only pay for the tutoring session, directly to the tutor, once the session is completed. At the same time, we ensure that qualified, hardworking, and experienced tutors can benefit from the platform, providing them with the opportunity to connect with students and share their expertise.
Payment terms, including rates and methods, are agreed upon directly between you and the tutor before or after the session. The platform does not set or manage these terms — it’s between you and your tutor to make it work.
The black verified tick indicates that the tutor’s identity have been officially verified by the platform. This means they have completed a verification process to confirm their credentials and identity, ensuring students that they are qualified and trustworthy.
While the black verified tick confirms that the tutor’s identity and qualifications have been validated, it doesn’t necessarily mean that the tutor is an expert in every subject. It is still a good idea to review the tutor’s teaching style, student reviews, and subject-specific expertise to ensure they’re a good fit for your needs.
To become a tutor on the tutoring service platform, you typically need to create an account and complete a profile that highlights your qualifications, experience, and availability.
Tutors are required to have relevant educational qualifications and teaching experience. Specific requirements may vary by subject.
The fees for tutoring services are determined by the tutor and can vary depending on the level of experience, subject, and length of the tutoring session.
The tutoring sessions can be conducted either online or in-person, depending on the preference of the student and tutor.
We provide support and resources for tutors, including training materials, customer service, and dispute resolution services.
Currently, we do not process payments. However, we have plans to integrate payment processing in the future to provide a formal payment method for our services. We understand the importance of offering convenient and secure payment options to our customers, and we are actively working towards implementing a payment system that will enhance the overall user experience. Stay tuned for updates on our progress, and we appreciate your understanding and patience during this transition period. If you have any further questions or need assistance, please don’t hesitate to reach out to us.
To get bookings from students, it’s crucial to complete your profile and showcase your professional credibility. This means providing detailed information about your services, qualifications, experience & availability. Students are more likely to book with someone they perceive as trustworthy and reliable, so make sure to highlight any certifications, testimonials, or relevant achievements that demonstrate your expertise. A complete and professional profile will attract students and increase their confidence in booking with you.
Email Notification: You will receive an email with the booking details, including the student’s name, student’s phone number or session booked, and the date and time. Please check your inbox or spam folder. Real Time Notification: You will also receive a real-time notification on your Prosikshya instructor dashboard, where you can view all upcoming bookings
We believe in making education accessible for all, so we offer our platform at no cost (no joining fee, no membership fee, no fee at all) to tutors and students. You only pay for the tutoring session, directly to the tutor, once the session is completed. At the same time, we ensure that qualified, hardworking, and experienced tutors can benefit from the platform, providing them with the opportunity to connect with students and share their expertise.
Our platform allows students to book tutoring sessions without any payment. You can choose a tutor, select a time, and book a session at no cost. Payment will be arranged directly between you and the tutor once the session is completed. The platform does not charge any fees for booking or for using its services.
Students pay you directly. You can use any method you both agree on (bank transfer, cash, etc.). In the future, we will introduce a secure and safe payment gateway for both tutors and students for smoother transactions.
We may introduce a small commission after 2–3 years. But this is not just for platform maintenance, it will be reinvested directly into tutor development, recognition, and long-term support. Our goal is to uplift dedicated tutors and create more opportunities for their growth. Any changes will always be announced transparently and with respect.